TECH SAVVY
WORK IT, FIX IT & TROUBLESHOOT IT WITH CONFIDENCE
Your customers expect to find your library online so make sure you are ready. Explore online information sources, Internet communication methods, social media platforms and mobile computer devices. Immerse yourself in new technologies and be prepared to help your customers navigate these spaces.
ConnectEd - State Library of Queensland
NSW Public Libraries Learning 2.0 - State Library of NSW
Public Libraries and New Technologies - State Library of NSW
Tech Trainer Competencies - Library Creation and Learning Centers
Tech Training for Staff - Library Creation and Learning Centers
Tech training for the public - Library Creation and Learning Centers
Looking @ 2.0 - State Library of Queensland
HELP YOUR CUSTOMERS
Learn how to teach technology skills. Use the knowledge and content in this section to create your own information technology classes:
YOU DON'T HAVE TO KNOW EVERYTHING
Your library is a discovery service. Empower your customers by showing them how to find free, accurate, online information about their specific device or service provider. Find out exactly what your customer needs and explore online together. Here are some popular sites to get you started:
GOING FURTHER
Pursue your own professional development with further study. Your employer may even subsidise relevant courses.
TECHNOLOGY COURSES FOR LIBRARY STAFF
Contemporary online communication and social media platforms are sometimes collectively described as web 2.0 technologies. This is because they are “next-level” technologies - they go beyond static presentation of information and are characterised by interactivity and responsiveness. Learn how to use emerging 2.0 technologies in your library with these courses: