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SKILLS FOR 21ST
CENTURY LIBRARIANS
1/5
BUILDING SKILLS TO SUPPORT CUSTOMER ENGAGEMENT IN 21ST CENTURY LIBRARIES
SELL IT
Marketing & promotion skills to help sell your product
SPEAK UP
Communication skills for every occasion
TECH SAVVY
Work it, fix it & troubleshoot it with confidence
FIND THE WORDS
How to write successful media releases, news articles, websites, grants & more
CONNECT
Customer service & community engagement
INNOVATE
Best practise & future proofing
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